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Due to the nature of food and consumable products, all sales are final, except as outlined below.
We do not accept returns or issue refunds for:
Opened food products
Perishable or consumable items
Products damaged due to improper storage after delivery
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and provide:
Your order number
Clear photos of the product and packaging
Approved claims may be resolved through a replacement or store credit, at our discretion.
All bulk and case-pack purchases are final sale. Refunds will not be issued due to:
Change of mind
Pricing differences across retailers or platforms
Shipping delays outside our control
Africanada Foods is not responsible for delays caused by carriers, weather conditions, or incorrect shipping information provided at checkout.